Lessons Learned from Ten Generative AI Misuse Cases
Generative AI can contribute to a wide range of possible risks and harms that can affect the emotional and psychological well-being of others, their financial state of affairs, and even their physiological health and physical safety. Both users and platforms (as well as government!) have a clear role to play, and I’ve explained their respective […]
Teens and AI: Virtual Girlfriend and Virtual Boyfriend Bots
A school counselor who works in a private school in California recently emailed me to ask for help as it relates to students and the misuse of specific AI bots. Her concerns, though, did not surround general purpose AI bots like Snapchat’s My AI or Microsoft’s CoPilot, but rather those that are specifically used as […]
Generative AI Risks and Harms – The Role of Platforms and Users
Generative AI is revolutionizing the way that content is created as user-friendly tools have made their way into the hands of the masses around the world. The possibilities seem endless, and their application may impact almost every sector of society. Since the beginning of time, though, every novel technology suffused with promise also provides an […]
Generative AI as a Vector for Harassment and Harm
As a social science researcher studying trust and safety on online platforms, it is critical to think through potential risks and negative impacts associated with the use of generative AI technologies. To be sure, its potential is incredible – and will benefit societal members in almost limitless ways. In this environment of giddy euphoria about […]
AI Solutions to Cyberbullying and Social Media Abuse
We discuss how developments in AI through machine learning can help reduce cyberbullying and toxicity online, and promote the positive use of social media over time.
How Social Media Companies Should Combat Online Abuse
A new year is upon us. While we’ve made some progress in reducing cyberbullying, online hate, and other forms of abuse and toxicity, I think we can do better. Social media companies are often seen (and vilified) as accomplices to the harassment and victimization that happens on their platforms, and – admittedly – are an […]
2019 eSafety Conference in Sydney
I just got back from my first-ever visit to Australia, and had an incredible time at the 2019 eSafety conference hosted by the Office of the eSafety Commissioner. The theme was “The Online World We Want,” and I was invited to discuss our 2019 research findings on bullying, cyberbullying, sexting, sextortion, and digital self-harm among […]
